REO SERVICES
What REO MAN does after the initial assignment
Occupancy Status
Upon initial assignment, our team gets to work. An REO MAN representative inspects the property and submits an occupancy status report to our client within 24 hours. If the property is in Redemption/Confirmation status, we wait for an OK from our client to contact the current occupants. If the property is NOT in Redemption/Confirmation status and found to be occupied, we will obtain any information related to the tenancy occupants have. We are sensitive to complying with the PTFA and all other local applicable laws.
During the occupancy period, we will perform no less than weekly drive-by inspections and note any material changes on the property. We will also provide a drive-by BPO within five calendar days of the assignment and include at least one exterior photo of the subject property. Once the property is assigned to us, be assured we will take care of all necessary tasks immediately.
Vacant Property Registration
If we find the property is unoccupied, we complete the vacant property registration. We work closely with our clients and confirm the proper registration documents have been filed in accordance with local laws and requirements. Our prompt action and frequent, clear communication with involved parties sets us apart.
HOAs
With client approval, we can transfer utilities into our name and pay advance payments for such utilities. We also ensure the HOA, if applicable, is notified and that those contacts are current. We have an extensive database of current information for HOAs across the country.
We will work with our client to obtain a monthly itemized statement from the HOA that includes enumerated fees and assessments that are allowable under the applicable ordinance or bylaws.